Welcome to Crafist
Crafist is a division of Karopak Company that is dedicated
to providing the highest quality products to Ceramic Professionals around the
world. Our branch office in London, UK handles payments and invoicing, while
our warehouse in Istanbul, Turkey collects, stocks, and delivers products. This
allows us to offer the most secure, smooth, and economical operations possible.
We are committed to providing our customers with the best
possible service. Our team of experts is always available to answer your
questions and help you find the right products for your needs. We also offer a
variety of shipping options to ensure that your products arrive quickly and
We invite you to learn more about Crafist and our products
by visiting our website. We look forward to working with you!
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Taxes and custom charges are not included in orders. Custom charges may apply when the order reaches your country. All these fees are required by and paid to your country of residence.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
You can contact us through our contact page! We will be happy to assist you.